Privacy Policy

This Privacy Policy provides information about the types of personal information we may collect from you, the reasons for doing so and when we may disclose your personal information to others. Please read it carefully! If you have any questions about this Privacy Policy or the treatment of your personal information, please email us at admin@entouragehorseracing.com.au. By using our website, products and/or services, you confirm that:

  1. You are at least eighteen years of age
  2. You are of sound mind and capable of being responsible for your own actions
  3. You do not have (and have never had) a gambling addiction or problem or any indications of a gambling addiction or problem
  4. You are not an undischarged bankrupt
  5. You are located and reside in Australia
  6. You are accessing the website and will only use for your own personal use, and
  7. You have read, understood and agree the Terms of Use and this Privacy Policy.

By providing personal information, you consent to the data practices set out in this Privacy Policy and use and, in some cases, disclosure of your personal information for the purposes set out below.

Your provision of personal information

All provision of personal information is optional. However, if you do not provide us with certain personal information and/or you decline cookies on your computer, we may be unable to provide our products and/or services to you and you may be unable to enjoy the full functionality of the website.

Collection of information

Information you provide: we may collect personal information from you, such as your name, address, phone number, email address, date of birth and interests when you use our website, become a website subscriber, order our products or services through the website or otherwise do business with us.

Cookies: we also collect cookies from your computer, which enables us to tell how and when you use the website. This information can include your IP address, browser type, domain names, access times, pages within the website which you visit and referring website addresses. You have the ability to accept or decline cookies on your computer. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, your experience of our website and any interactive features of the website, may be restricted and/or not possible.

Purposes of collection

The purposes for which we collect personal information about you include:

  • reviewing, updating, improving and, in general, providing our website, electronic newsletters and/or other products and services (including, in some cases, delivery to you)
  • providing you with information about our website, products and/or services and about other business’s products and services which we think may be of interest to you (including promotions on the website and sending promotional emails to you)
  • responding to your queries and/or complaints
  • to help us develop our products, services, website and business (generally), and
  • legal and regulatory compliance.

Non-identifiable information may be collected regarding you and other website users in order to monitor website usage, visitor numbers, pages viewed, frequency and time spent on different website pages. Non-identifiable information may be used for business development purposes, improvements to our website, products and services and for marketing and forecasting. Non-identifiable information is not protected by this Privacy Policy and may be shared with advertisers and other third parties.

Disclosure

We do not sell, rent or lease our customer lists to third parties. We will only disclose your personal information to other persons/businesses/government agencies in the following circumstances:

  1. where you have consented to us doing so, or
  2. for purposes directly connected with (i) the provision of our website, services and products – for example, where it is reasonably required by our trusted external suppliers to provide us with technology solutions (such as web hosting or data storage) or to help us contact you or provide customer support, or (ii) the marketing or development of the website, our products and services or business generally, or
  3. without your consent (and possibly without notice to you) if we are required to do so (i) by law or pursuant to a legal process; (ii) to protect and defend our rights or property; or, (iii) where we reasonably consider it necessary for personal safety reasons (whether in regards to you, another website user or a member of public).

Security

We take reasonable steps within industry standard to ensure information which you provide and we store is protected from unauthorized use, loss or disclosure. These steps include a range of physical and electronic security measures, such as limiting access to our computers and databases. However, you acknowledge that the security, confidentiality and integrity of information transmitted over the internet cannot be guaranteed and we offer no warranties as to its security.

Transfer out of Australia

Sometimes our third party service provider(s) (such as web hosting or data storage service) may transfer data outside of Australia. You consent to the transfer and/or storage of your personal information outside of Australia where this is done in the normal course of the services provided by our third party supplier. While we only use third party suppliers who we believe are reputable, we in no way vouch for the adequacy of their security procedures or their data treatment practices. To the extent legally permissible, you release us from all liability related to the treatment or use of that data by our third party services.

Payment Information

In general, any information which you provide related to the processing of payments (referred to as “Payment Information”) is provided by you to a payment system which is provided by a third party, such as Paypal Pty Ltd (“third party payment system”). This Privacy Policy does not address or protect the treatment of Payment Information by those third party payment systems. Payment Information is subject to the legal terms between you and that third party payment system. To the extent legally permissible, we are not responsible for and are in no way liable for the treatment of such information. We do not request credit card details or store credit card details on our servers (unless you provide them to us outside our usual business practices). If you do not accept all risks associated with using a third party payment system, you may contact us to arrange an alternative payment method.

Links to/from other websites

We are in no way responsible for the privacy statements or manner of data collection or use of external websites which are linked to or from or which feature on our website. Where you follow a link to an external website or do business with someone who advertises or features on the website, you do so at your own risk.

E-newsletters and other electronic promotions

By providing your email address you automatically become an email subscriber and consent to us sending you our electronic newsletter and other emails related to the marketing and administration of the website, our products and services and the products and services of other businesses which we believe may be of interest to you. All promotional emails will include the option to unsubscribe from receiving further emails or you can unsubscribe from such emails by notifying us at admin@entouragehorseracing.com.au.

Updating your information and contacting us

If you have any questions about the information we hold about you or if you would like to update or correct any information we hold about you, you can contact us via email at admin@entouragehorseracing.com.au or, for any urgent matters,, please send us a private message with your telephone number through our Facebook page at Entourage Horse Racing Tips and we will return your call as soon as practicable. You can also contact us via our website.

 

 

Updates

At various times we may update this Privacy Policy by publishing a new version on the website. At any point in time, the most recently updated Privacy Policy is the one that applies to your information. If you are concerned about the use of your information you should check back periodically to see if any changes have been made to the Privacy Policy.

Definitions

  • we”, “us” and “our” refers to Mathew Armistead t/as Entourage Horse Racing ABN 79 185 066 901
  • you” and “your” refer to (i) you as a website user personally and (ii) if you are accessing the website within the scope of your employment and/or on behalf of a company, that employer and/or company (as appropriate).
  • the website” means entouragehorseracing.com.au and all content residing in that domain.

This Privacy Policy is governed by the laws of Victoria and each party submits to the non-exclusive jurisdiction of the courts of Victoria.

(Updated as at 12.01.2018)